Legal
Refund & Cancellation Policy
This policy describes cancellation, return, replacement, and refund rules for all orders placed on StyleSakhi.
Effective date: May 2, 2026
1. Order Cancellation
- Orders can be cancelled before they are marked as shipped.
- Once shipped, cancellation is not guaranteed and may convert to a return request.
- For prepaid orders, approved cancellations are refunded to the original payment method.
2. Return / Replacement Window
- Return or replacement requests must be raised within 7 days of delivery.
- Product must be unused, unwashed, and in original packaging with tags intact.
- Items damaged due to misuse, normal wear, or improper handling are not eligible.
3. Non-Returnable Items
Certain products may be marked non-returnable for hygiene, customization, or limited-edition reasons. Such exceptions are shown on the product detail page.
4. Refund Timeline
- Refund is initiated after item quality check and approval.
- Prepaid refunds are typically processed within 5-7 business days.
- Bank/payment gateway settlement timelines may vary after initiation.
5. Contact for Refund/Cancellation
For support, mail us at info@stylesakhi.com or call +91 98765 43210 with your order ID.