Legal

Refund & Cancellation Policy

This policy describes cancellation, return, replacement, and refund rules for all orders placed on StyleSakhi.

Effective date: May 2, 2026

1. Order Cancellation

  • Orders can be cancelled before they are marked as shipped.
  • Once shipped, cancellation is not guaranteed and may convert to a return request.
  • For prepaid orders, approved cancellations are refunded to the original payment method.

2. Return / Replacement Window

  • Return or replacement requests must be raised within 7 days of delivery.
  • Product must be unused, unwashed, and in original packaging with tags intact.
  • Items damaged due to misuse, normal wear, or improper handling are not eligible.

3. Non-Returnable Items

Certain products may be marked non-returnable for hygiene, customization, or limited-edition reasons. Such exceptions are shown on the product detail page.

4. Refund Timeline

  • Refund is initiated after item quality check and approval.
  • Prepaid refunds are typically processed within 5-7 business days.
  • Bank/payment gateway settlement timelines may vary after initiation.

5. Contact for Refund/Cancellation

For support, mail us at info@stylesakhi.com or call +91 98765 43210 with your order ID.